• Skip to content

Intercept Experience

Enhancing Leadership Skills

  • Intercept
  • Experiences
  • Intercept Experience
    • Executive Program
    • Leadership Program
    • Team Program
    • Mentor Program
  • Client Comments
  • Articles
  • Strategy Call
  • Client Brands

Intercept blog

It takes tremendous courage to be vulnerable…

February 24, 2020 by Tanya Lacy

… when we pressure ourselves to be perfect.

…when we pressure ourselves to have the answers…

There is a way out.

The way out is to become MASTERFUL as the INFLUENTIAL LEADER you know you can be, in the art of asking powerful questions.

BUT, to do that takes courage.

Because you are shifting from being perceived as all knowing with the answers, to all NOT KNOWING with the QUESTIONS.

Yet, this is indeed where the power lays.

If you want to take your question mastery to another level?

Join this masterclass here: https://www.tanya.company/uncomplicated-leadership-masterclass

It sets you up with the foundations for our PROVEN system of understanding how to structure your leadership thinking, and specifically your communication.

The masterclass is the gateway to give you access to our program The Influential Leader which teaches you HOW to do what we have been talking about here.

Some of us know WHAT to do, we just need the COURAGE to do it.

This masterclass is a great move for you if you see yourself as a future CEO or you’re stepping into the next level of skills in your CEO role.

See you in the class. https://www.tanya.company/uncomplicated-leadership-masterclass

Filed Under: Intercept blog, Leadership

In a World of Complexity Uncomplicated Leadership is Effective Leadership

February 17, 2020 by Tanya Lacy

The world has gone nuts.

Please keep it simple people.

There’s so much for our brains to process, the clearer and simpler you can keep it for others, the stronger your leadership.

In a world of complexity, big long words, and complex terminology seemingly designed to confuse, your straight forward approach WILL set you apart.

Why?

  1. You’re NOT playing mind games
  2. You are keeping it EASY to follow
  3. You are transparent
  4. You are approachable

BUT
You CANNOT keep leadership uncomplicated if you are

  • a game player
  • deliberately keeping it hard for others to follow you
  • you are deliberately confusing people
  • you are being aloof

If you want long lasting LEGACY.

If you want to TRULY make a difference?


It’s IMPERATIVE to keep your leadership clear and uncomplicated.

So many of our students and clients are SHOCKED when they hear us underscore this point.

Why?

They’ve been raised to believe that big long words are a measure of intelligence.

There could be nothing more further than the truth.

In the end, it’s about SERVING the end client. And the fastest path to SERVING the client is keeping your LEADERSHIP APPROACH simple. Accessible and relate-able NOT aloof.

Plus there is a whole extra layer of cross cultural complexity.

People from other countries and cultures who are operating remotely from you, may find it difficult to understand you.

The clearer and simpler you make it, the faster you can create your positive legacy.

To learn a simple and effective method of developing your leadership influence.

https://www.tanya.company/waitlist/

Filed Under: Intercept blog

There is 1 thing that’s STOPPING you from GROWTH…

February 10, 2020 by Tanya Lacy

It’s a conversation you need to have that you’re avoiding…

It’s a thing you want to do, that you’ve talked yourself out of doing..

It’s not knowing what to do next, yet, being too ________________ <insert> Stubborn, Proud, Arrogant, Embarrassed, Stupid, Busy, to ASK for help.

WHY?

Because SECRETLY you’re PUTTING WAY TOO much pressure on yourself to ALREADY KNOW.

Which is really silly when you think about it.

Here’s why.

The Definition of insanity is doing the same thing over and over again expecting a different result.


If you don’t BREAK the pattern, and have a BREAKTHROUGH you will keep getting what you’ve got.


That means, you have to CUT a new PATH. And that means being in BEGINNERS MIND.


The problem is because you are so COMPETENT in your current SITUATION, you AVOID feeling INCOMPETENT.


The reason you AVOID feeling INCOMPETENT is because it’s AWKWARD.

It’s AWKWARD because you EXPECT yourself TO NEVER EVER FEEL AWKWARD and to ALWAYS have your SH*T together.

This THINKING is FLAWED. And if this is the #1 thing STOPPING you from growing.

From gleaning a new skill. From learning a new way. From cutting a new path. From growing yourself, your business, your relationships, your team, your revenue, your profits, whatever it is that you WANT TO GROW.

You are AFRAID of being INCOMPETENT because you consider it FAILURE.


So, here’s a reframe for you. If you FAIL to feel AWKWARD you have FAILED.


Feeling AWKWARD is the #1 BEST WAY to accomplish SUCCESS.


Every MASTER was once a DISASTER (I heard T.Harv Eker say this) and it’s true.


Therefore, I encourage you to FEEL awkward. To love feeling awkward, and truth be known? Once you’ve done something once, you begin to stop feeling awkward.


Why? Because it’s not new anymore.


My team and I felt SUPER Awkward and I felt VERY Awkward when I filmed all the video’s I had to film to create our online program The Influential Leader Online. It was super uncomfortable… NOT having notes. NOT having a teleprompter. NOT having faces to speak to. IT felt WEIRD and I felt AWKWARD.


To get over that, I had to think about YOU. My client. My customer. My community member.

I had to think about how this material helps you grow your business and grow yourself.

I had to GET OVER MY AWKWARDNESS to help you. And this is exactly the point.

WE get in our own way.

WE STOP ourselves from HELPING OTHERS when we OBSESS about feeling awkward.

In a world that obsesses about PERFECT Instagram pics? Obsess about being AWKWARD and watch what happens.

My clients love the content. I get rave reviews. Why? Because after they come to my live event, or after they have sessions with my team, they have material to reflect on and they get to carry me in their pocket.

They get to grow their company. They get to grow themselves. And, I get to grow.

All because we got over our stupid awkwardness. Make sense?

(C) 2020 Tanya Lacy for The Influential Leader Online Mentoring Program & Positive Business Network.

P.S. If you’d like to get the program and know more, I recommend you join this masterclass. (It’s free). https://tanya-lacy.lpages.co/uncomplicated-leadership-waitlist/

Thank-you. #PositiveLeadership#PositiveGrowth#GrowthFacilitator

Filed Under: Intercept blog

GROWING the team.

February 3, 2020 by Tanya Lacy

One of the most under-rated tools is the tool of creating GENUINE support inside the team.

This is particularly hard for two types of clients we have.

  1. Control freaks 🙂
  2. Perfectionists 🙂

That is a genuine learning environment where it’s totally ok to stuff up and make a mistake.

Yes I said that.

As a business leader at times this can be hard, because you always want to jump in and FIX or DO IT right.

However, to grow the business it’s key to do exactly the opposite. That is to step back and create the space you need.

While I know you may KNOW this? I really hope this serves as a reminder for you on how you can create opportunities for yourself and your team to stretch and grow.

This can only happen if you equip others by letting go and stepping back.

We do have more to say on how to address this, however for now, I wanted to bring this into your awareness and remind you of the opportunity awaiting you.

The opportunity to have more time to yourself for strategic moves, once you learn to support others enough that they step into their competence.

And this, starts with a decision.

(C) Tanya Lacy for #PositiveLeadershipNetwork

Filed Under: Intercept blog, Leadership

Let’s re-humanize your leadership skills together.

January 27, 2020 by Tanya Lacy

LEADING IN A CORPORATE SETTING?

NOW DOING YOUR OWN THING?

In the corporate world, we can become robotic. I’m sure you’ve had the experience of this.

So – if you’ve left the corporate world to do your own thing then you may well have transferred some bad habits with you into your own venture… (stay with me)

And

In the corporate world – we can become super focused on the technical aspects of our roles. So focused that we FAIL to be HUMAN.

So – striking the right BALANCE is critical.

Too soft, and you’re a pushover.

Too hard, and you get a BAD reputation for being aggressive

If you’re ready to find the balance and get the support you need to optimize your influence? Particularly now you are in your own thing (or preparing to be) …

Then join the Free Masterclass.

https://www.tanya.company/uncomplicated-leadership-masterclass

It’s a one-hour session you can watch in your PJ’s or tracksuit on the weekend (you may even wear a onesie we won’t tell anyone!) 😀

It will give you the background and 5 Key areas to zoom in on inside your own business and leadership to optimize your influence.

These 5 Areas are CRITICAL ZONES to keep an eye on. And why learn the hard way. Learn from our experiences AND those of our clients who’ve already done it!

Even if you have a team of contractors

Even if you have a small team

Even if you’re INTENDING to grow in the not too distant future…

This MASTERCLASS will sure you up as you hear about how how clients apply this model. Their companies range from small, (individual self employed entrepreneurs ) all the way through too top tier corporations. (global brands).

You will be delighted to discover how simple and inspiring it is to take charge of your leadership destiny and business outcomes, without DRAMA with these 5 KEY DYNAMICS to master INSIDE your company.

Here’s the link. Choose a spot that works for you.

See you inside the class.

https://www.tanya.company/uncomplicated-leadership-masterclass

P.s. feel free to grab a coffee (of course!) and wear your onesie or pyjamas while you learn with us!


Filed Under: Intercept blog, Leadership

Effective Leadership

January 20, 2020 by Tanya Lacy

Effective Leadership starts with discussing what effective leadership IS inside YOUR business.

What does it look like?

What does it feel like?

What is the impact?

As simple as that sounds, it’s often the elephant in the room.

When we are not equipped to discuss leadership in a productive way, bad leadership flourishes more easily.

Why?

There’s no model of what good looks like.

No model of what’s expected.

Bad leadership can happen if there’s no willingness (or even an avoidance) to talk about leadership in the course of everyday matters.

Leadership is not something to be saved up for performance reviews and retreats. It’s a part of day to day functional excellence.

Often in many businesses’ – it’s not until people are unhappy, unproductive; (there’s water cooler talk and grumbling) that attention gets paid to this topic.

Being on the front foot and CREATING effective leadership together is key.

The takeaway from this post?

When good leadership works, it’s organically celebrated.

Good leadership is evidenced when the culture oozes positive collaboration, support, and strong team alignment.

More effective leadership begins with believing IN and believing THAT it CAN be created together.

#Leadership #InterceptExperience #PositiveLeadership

Filed Under: Intercept blog, Leadership

Uncomplicated Leadership vs Complicated Leadership

June 21, 2019 by Tanya Lacy

Why your leadership approach must stop being complicated…

If one of your team members told you they didn’t understand you, would you blame them? Or would you be prepared to look in the mirror at your own approach? 

Whatever the reason for the lack of understanding is, the net result is disconnect, and you are not going to achieve the results you want. So let’s have a deeper look at this for a moment. What does complicated look like in business?

Complicated looks like long emails, long voicemails and unclear meetings where people walk out feeling confused rather than clear and inspired. It looks like additional clarification meetings, staying back late, still talking on your mobile phone in your car while driving home with conversations that continue in your garage once you’ve pulled up at home and are supposed to be cutting off for the evening. 

Complicated for the customer looks like not getting what they want, long drawn out processes, not being listened to, getting orders wrong, and being â€˜shoe horned’ into methods that don’t serve them because the business does it that way. 

The cost of this is business risk. Losing good people, losing good customers and losing business to yourcompetitors. 

When a business team is clear and certain, there is no complication. It means that everyone has confidence in what they’re doing, and how they’re doing it and they know precisely what’s expected of them. 

They love their work, and they love dealing on behalf of the business and would do anything for the team. They go the extra mile because they understand that the business is doing its best. 

When a business team is clear, it means the leadership is clear. It means the leader communicates in a clear manner and that the communication is aligned with the direction of the company. It is easy for the work to flow and for the outcomes you’re looking for as a business to be achieved. 

If you, as a leader, find yourself in a complicated environment and continue to complicate it for those around you, you will create unrest, which can potentially lead to an implosion. Good leaders find ways to simplify things, to get the team focussed on the â€˜critical few’ and to be consistent in their communications witheveryone around them. 

No one wants to feel overwhelmed. Being overwhelmed from time-to-time can happen with surges of workflow. However, feeling overwhelmed all the time is not sustainable. 

As a leader, it really is your responsibility to create clarity and certainty for your team. This enables the work rhythm to flow. This style of leadership equips and empowers others, enabling you to step away from the day-to-day, which gives you room to focus on Strategy (your next move) and rewards you with freedom of choice.  

Interested in understanding how you can overcome complexity and activate energy in your team? Apply for a Strategy Call with one of our Intercept team members so that we can understand what’s happening inside your business and share some of our methods. 

On the call, we’ll determine if we’re a good fit to work with one another and support you in creating a high performing team where everyone in your business is on the same page. 

Apply here: www.interceptexperience.com

Or email: mail@interceptexperience.com

Filed Under: Intercept blog

Stepping Back vs Stepping In

June 13, 2019 by Tanya Lacy

Why you must stop stepping in if you want to step back…

Do you pride yourself on ‘rescuing’ your team? 

We’re always told the number one focus for our clients is to step back as leaders. One of the most common frustrations of the same leaders, however, is that they find themselves constantly stepping in to rescue their team.  

When we review this and break it down, we can see a pattern. 

The leader says they want something, yet at the same time, the actions being taken don’t match the words spoken. Why does this happen? 

Stepping in is actually the wrong thing to do if you are committed to developing the leadership within your team. While you may know this intellectually, it’s tricky to do. Especially if you are someone who loves people and who loves to help others. 

Stepping in all the time can look like jumping in to fix things, it can be solving the problems of your team for them or another similar behaviour. Whatever it is, this can have a very disruptive and debilitating impact on the morale of your team, and you won’t even know it. 

Sam, an employee at an industrial products company, shared with us that the water cooler talk taking place internally was not healthy and you can guess what everyone was talking about: the behaviour of the big boss. He was notorious for jumping in, whichled to the team calling him‘Superman’ behind his back. 

They didn’t mean to be disrespectful – the problem was that ‘Superman’ was not giving them the space to figure things out on their own and to gain the confidence to step into the responsibilities they were given. Sam would also complain that he and his colleagues felt left in the dark. That the meetings and town hall gatherings were platitudes and did not reflect the real deal happening inside the business from day-to-day.

The cost of this kind of interplay happening inside your team and your company is that it erodes both morale and trust. Once trust is eroded, people withhold information and fail to contribute in ways that bring the business forward and progress the workload.  

This scenario may be one of the biggest nightmares for directors and business leaders who drive teams. While they need their team to step up, the team is afraid to step up, for fear of stepping on toes and jumping in because their boss or overall leader or director typically micromanages everyone. 

When a business team is in flow, an organic method occurs. Everyone knows what they are doing, how to do it, when to do it by, who they are doing it with and the part it plays in the overarching plan. 

When a business’ team’s members are confident, they go the extra mile and even if they don’t know what to do or get stuck or confused, they ask each other for help, which leads to brainstorming and solutions. They support each other in ways that move the production forward at a pace that everyone can feel proud of. You hired your team so you can grow your business – so you need to let them bring their talents to the table and develop their skills for that growth to occur!

The leaders Intercept work with intellectually know that it is their responsibility to create an environment that enables team members to step up. The one thing that will always destroy this is the leader’s temptation to jump back in when it is not necessary. 

If you‘d like to understand how you can create a winning team that steps up without you having to work any harder or sacrifice your own time, to have a team that surprises you with their new ideas and inventive solutions, and a team that goes the extra mile to achieve success, then it’s timeto apply for a Strategy Call with one of our Intercept team members.

During this call, we’ll work with you to understand what’s happening inside your business and determine if our methods are a good fit for your team dynamics. 

We look forward to hearing from you and assessing whether we’re a good fit to work together so that we can support you to create a high performing team that allows you to step back, without any need to step in.

Apply here: www.interceptexperience.com

Or email: mail@interceptexperience.com

Filed Under: Intercept blog

  • « Previous Page
  • Page 1
  • Page 2
  • Page 3
  • Page 4
  • Page 5
  • Next Page »
  • Mail@InterceptExperience.com

© 2020 · Intercept Experience is a brand of Intercept Group Australia Pty Ltd. · Powered by Tenacious Digital